Academy Course

RPA OWF201: General RPA Fundamentals

Robotic Process Automation OWF201 - General RPA Fundamentals

DURATION

3 days, 24 hours 

TARGETED INDUSTRY/INDUSTRIES

Applicable for any industry, but preferably,

  • Insurance
  • Healthcare
  • Telecom
  • Transportation & Logistics
  • Utilities 

TARGET GROUP (BY DESIGNATION)

This program is for:

  • Anyone starting or leading an automation transformation program 
  • Application Developers
  • Change Agents
  • Consultants
  • Executives
  • Senior Managers in Operations and IT
  • Business Process Managers
  • Business Process Analysts
  • Business Analysts
  • Business Architects
  • Project Managers 

CERTIFICATION

N/A

COURSE OBJECTIVE

By attending this workshop, learners will be able to:

  • Define Robotic Process Automation
  • Identify why RPA is a massive career opportunity
  • Analyze the benefits and risks of implementing RPA
  • Identify the steps within the RPA Lifecycle
  • Evaluate effective implementation of RPA within a company
  • Create their own automation project
  • Apply RPA technologies to real life situations  

TRAINING METHODOLOGY

Virtual Instructor Led Training 

  • Lecture (slides & videos)
  • Experiential Learning activities (offline/online)
  • Case studies  

COURSE OUTLINE

Part A : Lecture

Module 1: Introduction to RPA

1.1 Why RPA?

  • Why do companies choose RPA

1.2 Impact of RPA on the Workforce

  • Economic effects of RPA market

1.3 Industries Adopting RPA

  • Types of industries that benefit from RPA

 

Module 2: Features of RPA

2.1 Rich Analytical Suite

  • Central Console

2.2 Easy Creation of Bots

  • User friendly

2.3 Hosting & Deployment

  • Deployment of Bots

2.4 Debugging

  • Error management

2.5 Ease of Updating

  • Data migration

2.6 Minimal Replacement

  • Ease of implementation

 

Module 3: Benefits and Disadvantages of RPA

  1. Benefits of RPA
  • Cost Effective
  • Accuracy & Quality
  • Non-invasive
  • Versatility
  • Integration of Multiple Systems
  • Reduced Likelihood of Fraud
  • Maintain Audit Trail
  • Better IT Support & Management
  • Faster and Cheap Testing
  • Supports Society
  1. Disadvantages of RPA
  • Potential Loss of Employment
  • Initial Investment Cost
  • Hiring Skilled Staff
  • Process Selection
  • RPA Requires Structured Data
  • Reading Images or Handwritten Documents



Module 4: RPA Lifecycle

4.1 Discovery

  • Selecting a process

4.2 Solution Design

  • Object Model Flow Chart

4.3 Development

  • Configuring the script

4.4 User Acceptance Testing

  • Debugging

4.5 Deployment

  • Releasing the Bot

4.6 Support and Maintenance

  • Continued technical support

 

Module 5: Types of RPA

5.1 Attended Bot

  • Bots that work with human intervention

5.2 Unattended Bot

  • Bots that work without human intervention

5.3 Attended Bot vs Unattended Bot

  • Risk
  • Scalability
  • Ease of Governance
  • Time to Market

 

Module 6: Centre of Excellence

6.1 Governance

  • Leadership 
  • Code of conduct

6.2 Organization

  • Organizational Structure

6.3 Technology

  • Selecting RPA software

6.4 Processes

  • Supervision of Implementation

6.5 Operations

  • Decentralized operations
  • Centralized operations
  • Decentralized vs Centralized

Part B : Tutorial

 

Module 1: Introduction to OrangeWorkforce

1.1 What is OrangeWorkforce?

  • RPA solution

1.2 Concept of OrangeWorkforce

  • How OrangeWorkforce works

1.3 Digital Workforce and Logical Software

  • Artificial Intelligence
  • Automates high volume, repeatable tasks

1.4 OrangeWorkforce Specialty

  • Unique OrangeWorkforce Features

 

Module 2: Walkthrough OrangeWorkforce Web Application

2.1 Web Application

  • Explanation of main functions on the website

2.2 Email and Authentication Configuration

  • ID and Password Authentication

2.3 Action Library

  • Writing commands for the Bot

2.4 Job Template

  • Saving and Reusing Scripts

 

Module 3: Robot Configuration

1. Creating a Job

  • Building a script from scratch
  • Using functions in Action Library
  • Customize process flow
  • Debugging 

2. Schedule Job

  • Assigning jobs to Bots to execute at a set time

3. Bot Monitoring

  • Monitoring Bot information and history

 

Module 4: Practical Use Cases

4.1 Case 1: PDF Text Extraction

  • Retrieve Info from PDF using PDF Command

4.2 Case 2: Custom/Exception Case Handling

  • Using CustomHandler to handle unexpected errors.

4.3 Case 3: Read Txt File

  • Retrieve Info from Txt File using Excel Command

4.4 Case 4: Login and Access Website

  • How to access a System or Website using RPA

4.5 Case 5: Report Reconsolidation

  • Compare info from two or more sources

4.6 Case 6: Read Unread Email and Download Attachment

  • Save attachments from emails

4.7 Case 7: Business Statistics

  • Using Status Framework to organize data into a Pivot Table

4.8 Case 8: PDF Text Extraction using OCR (Optical Character Recognition)

  • Retrieve info from PDF using OCR Command

4.9 Case 9: Remote Desktop Connection

  • Remote Connect to another PC

4.10 Case 10: Get Text Value (By Location)

  • Retrieve Info from PDF using X & Y coordinates.