"We are pleased to share our experience with OrangeWorkforce and the significant impact it has had on our organisation's credit card payment processes to external vendors. Prior to the implementation of OrangeWorkforce, our organisation faced several challenges in managing credit card payments efficiently. These challenges included manual processing of payments, limitations in transaction amounts, and the time-consuming task of bills payment.

"The scope of processes automated by OrangeWorkforce encompassed the entire process, including scripting for the process, setting transaction limits, downloading bills and initiating recurring payments. With its advanced capabilities, OrangeWorkforce enabled us to streamline these processes and significantly reduce manual intervention.

"The quantitative results following the implementation of OrangeWorkforce have been remarkable. We have witnessed a substantial increase in efficiency, with processing time reduced by seven days per month. Additionally, the automation has led to significant monthly cost savings, attributable to the elimination of manual errors and the optimisation of resource utilisation. Furthermore, OrangeWorkforce has facilitated seamless transaction handling, enabling us to process over significant transactions per month within the predefined parameters per transaction.

"In terms of qualitative results and feedback, our experience with the OrangeFIN team has been exceptional. Their expertise and dedication were instrumental in customizing the solution to meet our specific requirements. The support provided throughout the implementation process and ongoing maintenance has been commendable.

"Overall, the implementation of OrangeWorkforce has brought numerous benefits to our organisation. It has not only enhanced operational efficiency but also improved accuracy and compliance in credit card payment processing. We highly recommend OrangeWorkforce to organisations seeking to streamline their payment processes and optimise resource utilisation."

Kelvin Tee Ping Jian
Manager, Corporate Treasury
Kuala Lumpur Kepong Berhad (KLK)

KLK started as a plantation company more than 100 years ago and today, the development of oil palm remains the Group’s core business. As of September 2022, KLK has about 300,000 hectares of planted area. Its landbank is spread across Malaysia (Peninsular and Sabah), Indonesia (Belitung Island, Sumatra, as well as Central and East Kalimantan) and Liberia.

Since the 1990s, KLK has diversified into resource-based manufacturing (refinery and oleochemical), and vertically integrated its upstream, midstream and downstream businesses. The Group has since expanded its manufacturing operations resulting in an international oleochemicals operations in Malaysia, Indonesia, China, Switzerland, Germany, the Netherlands, Belgium and Italy.

The Group started capitalising on the strategic location of its land bank in Peninsular Malaysia by diversifying into property development in 1990. It is presently focused on Bandar Seri Coalfields, a 1,001-acre township in Sungai Buloh, and Caledonia in Ijok.