Earlier this month, OrangeFIN Asia’s robotic automation process (RPA) solution OrangeWorkforce took home the trophy for the Robotics - IT category at the 2020 Malaysia Technology Excellence Awards. Presented by Singapore Business Review, contestents were Judged on the basis of exceptionality, innovation, success, impact, and dynamism.
Built on the concept of ‘workforce augmentation’, businesses can now perform tasks quicker and more cost-effective than ever using OrangeWorkforce. High-volume and complex tasks that are traditionally done by humans can be taken over by our bots instead. To date, among the tasks taken over by OrangeWorkforce include customer service automation, business process outsourcing, bill of lading, accounts payable and accounts receivable reports, regulatory reporting and reconciliation, AI cheque clearance, monitoring and repairing IT services, and KPI and dashboard tracking.