OrangeWorkforce Use Cases
Manufacturing Company Automates SOA Process for 427 Customers in 44 minutes
Industry
Manufacturing
Results
- Process automated end-to-end for 427 customers in 44 minutes only
- Zero human involvement
Applications Involved
- Remote Desktop
- Cystal Report
- ERP System
- Excel
- Outlook
Manufacturing Co. is required to send Statement of Account to customers via email for payment reminders.
Manual Process Before OrangeWorkforce RPA:
- Manual download of Crystal Report from system
- Manual entry of Customer ID one-by-one to generate reference invoice
- Manual attachment of reference invoice in email
- Manual preparation of email to send to the customer
Automated Process with OrangeWorkforce RPA:
- Remote Desktop triggered by auto-scheduler to login to Scala Server
- Crystal Reports is opened on ERP Server’s desktop
- SOA reports are generated
- SOA reports are saved in shared drive folder
- SOA email sent by Bot
- Email received by Final Customers
Results After OrangeWorkforce RPA:
- Process automated end-to-end for 427 customers in 44 minutes only
- Zero human involvement
