OrangeWorkforce Use Cases
RPA Reduces CBOP Reconciliation Time to Under 5 Minutes
Industry
Banking
Results
- Reconciliation results done less than 5 mins
Applications Involved
- Microsoft Outlook
- Microsoft Excel
- INReport ESS
- ESS- DSS
Bank is required to reconcile daily cash balance of payment (CBOP) transactions approved by employees with actual submissions to Bank Negara to detect internal discrepancies or system issues.
Manual Process Before OrangeWorkforce RPA:
- Bank employees manually download daily submission records from Bank Negara's interface system, involving thousands of transactions.
- Bank employees download approved transaction records from the internal system.
- Bank employees reconcile these records to identify and investigate any discrepancies.
Automated Process with OrangeWorkforce RPA:
- Bot downloads transactions from both source systems and conducts reconciliation based on specified criteria.
- Bot generates a detailed summary report and sends it via email.
- Bot categorizes identified discrepancies and records the number of discrepancies found.
